This page explains how to delete data Clipsmith holds about you, including anything obtained from a social account you connected. There are three routes, and you do not need to contact us to use the first two.
Removes Clipsmith's access to that account and nothing else. Use this when you want to stop Clipsmith publishing to one platform but keep using it for the others.
The stored access token is deleted immediately and permanently at that point. It is not archived, flagged or retained in any form, and Clipsmith can no longer read from or publish to that account.
You can also revoke Clipsmith's access from the platform's own settings. For Facebook and Instagram that is Settings › Business Integrations on Facebook.
Removes everything. Email admin@coachescorner.io from the address on your account with the subject Delete my Clipsmith account. We action it within 30 days and confirm by reply when it is done.
What is removed:
| Data | What happens |
|---|---|
| Access tokens for every connected social account | Deleted immediately |
| Your email address and login details | Deleted |
| Business names, handles and brand settings | Deleted |
| Job metadata — titles, captions, scheduled times, render settings | Deleted |
| Your plan, render count and paired computers | Deleted |
| Anonymised, aggregate usage counts | May be retained; they identify no one |
To ask what we hold, correct it, or delete part of it, write to admin@coachescorner.io. We respond within 30 days.
Posts already published to a social platform live on that platform, not with us. Deleting your Clipsmith data does not remove them; delete those in the platform's own app.